What is a Cloud CRM? A Cloud CRM (Customer Relationship Management) system is a software application that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. This includes managing customer data, communications, sales, and service-related processes. Sales CRM system are typically accessed via the internet, allowing employees to access the system from any location and on any device, if they have an internet connection. This differs from traditional, on-premises CRM systems, which are installed and run on a company's own servers. What is cloud-based CRM software? Cloud-based CRM software is a type of Customer Relationship Management (CRM) system that is hosted on remote servers and accessed over the internet, rather than being installed and run on a company's own servers. This means that users can access the system from any location and on any device as long as they have an internet connection. Cloud-based CRM software t...
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